2:34 - History with Grandmother
4:08 - Influence from Mother/Grandmother
5:19 - Becoming a professional
7:19 - Massages
9:37 - The Gold is in the Struggle
10:00 - Getting into Oprah show
11:56 - First time with Oprah
14:47 - Oprah's Feedback
18:07 - Oprah's tweet about Gloria
19:13 - First time on Camera
21:17 - Handmade products
24:30 - Hardest part  / Early Lessons
24:58 No Compromise on Quality and Experience
28:27 - Product Marketing/Branding
29:44 - Brand in 10 years
30:37 - Advice to Struggling Entrepreneurs
31:35 - The word ' Authentic'
32:51 - The greatest piece of Advice
33:36 - Gloria's North Star