1:57 - Personal Development / Millionaire Course
3:49 - Entrepreneurial Spirit
5:04 - Hair Story
6:30 - Barber vs a Hairdresser
7:20 - Never Compare Yourself
8:10 - Side Options
9:08 - Quality of People to surround with
9:38 - Educator in Hair Space
10:20 - Interaction with 'the guy' - John Paul
11:46 - Be grateful/be present/ Let the magic happen
12:31 - The Salon Experience
12:47 - 13:30
13:35 - The culture within a business
14:53 - Bounce Back/Lessons Learned
16:13 - Breakdown the story / Telling the Narrative
17:30 - The Six Indicators
18:01 - Definition of Culture
20:35 - Core lessons in Customer Service
22:09 - Podcasting in a Salon
23:37 - Relationship with God
25:06 - Definition of Faith
25:18 - Perspective on Challenges in Life
26:54 - Advice to kids to be successful
28:26 - Kelly's Super Power
29:34 - Kelly's North Star