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Dena Upton: Chief People Officer at Drift: Career & Culture Insights

2:28 - Dena’s Introduction

3:45 - One Big Mistake in the early days

5:11 - Empathy Meaning and in Action

7:00 - 8 Leadership Principles

8:50 - True Feedback is a Gift

13:35 - Views on Scorecard

14:11 - Tools to Judge Character/Skills

16:05 - Effective as a People Leader

19:03 - People First

22:40 - Empathetic during the time of Challenges

26:25 - Diversity and Inclusion

27:27 - Pandemic Effect 

31:52 - Option from Working from Home or Physical Office

33:15 - Interpersonal Communication/Remote Onboarding

36:16 - Greatest Piece of Advice

38:02 - Professional and Personal Silver Linings

40:25 - Dena’s North Star