The Future of Work: Insights from Dr. Angela Jackson

The Future of Work: Insights from Dr. Angela Jackson
My guest on episode 419 of #thePOZCAST is Dr. Angela Jackson. She is a powerhouse in the future of work. As the founder of Future Forward Strategies, she helps leaders reshape organizations and build the human capital needed to stay competitive.
A lecturer at Harvard Graduate School of Education, she also led the Future of Work Grand Challenge, an initiative to reskill 25,000 displaced workers into living-wage jobs. Dr. Jackson’s insights on workforce innovation have been featured on CNN, Harvard Business Review, and major conferences like TEDx and Techonomy. Get ready for a deep dive into the future of work!"
Check out her book, THE WIN-WIN WORKPLACE: How Thriving Employees Drive Bottom-Line Results [Berrett-Koehler:
https://www.amazon.com/Win-Win-Workplace-Thriving-Employees-Bottom-Line/dp/B0D6V6B4TN
Connect with Angela: https://www.linkedin.com/in/dr-angela-jackson/
Summary:
In this episode of the POZcast, Adam Posner interviews Dr. Angela Jackson, a leading expert on the future of work. They discuss the evolving workplace culture, the importance of investing in employees, and the impact of AI on job roles. Dr. Jackson shares insights from her career journey, the Future of Work Grand Challenge, and the necessity of work-life integration. The conversation emphasizes the need for intentional office presence, management training, and adapting to the evolving work landscape.
In this conversation, Dr. Angela Jackson discusses the evolving landscape of work, emphasizing the importance of investing in talent, reimagining workplace relationships, and fostering open communication. She advocates for viewing equity as a profit driver and highlights the need for organizations to measure their diversity, equity, and inclusion (DEI) efforts effectively. Dr. Jackson also shares insights from her book, "The Win-Win Workplace," and emphasizes the importance of community and relationships in determining success.
#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.
To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.
Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast
For all episodes, please check out www.thePOZcast.com
Takeaways:
- The workplace must evolve to meet the needs of employees.
- Investing in people leads to better organizational outcomes.
- Work-life integration is crucial for employee satisfaction.
- Companies need to measure the impact of their investments in people.
- Intentional office presence can enhance collaboration and productivity.
- Reskilling is essential for adapting to the future job market.
- AI should be viewed as a tool for enhancing productivity, not a threat.
- Management training is often lacking in organizations.
- Employee engagement is key to retaining top talent.
- Creating a supportive workplace culture benefits everyone. Employees can influence their employer's future with their insights.
- Measuring talent investment is crucial for organizational success.
- Reimagining workplace relationships can enhance collaboration.
- Open feedback loops are essential for a healthy workplace culture.
- Equity should be viewed as a profit driver, not just compliance.
- Regularly measuring DEI initiatives is necessary for accountability.
- Simple questions can effectively gauge employee engagement.
- The concept of shared value promotes mutual success for employees and employers.
- Community in the workplace enhances employee satisfaction.
- Success is defined by the quality of relationships, not just career achievements.
Chapters
00:00 Introduction to the Future of Work
01:26 The Impact of Family Background on Career
03:05 Career Journey and Work-Life Integration
05:48 The Shift in Workplace Culture Post-Pandemic
10:56 The Importance of Intentional Office Presence
14:39 Future of Work Grand Challenge and Reskilling
19:15 AI's Role in the Future of Work
21:26 Empowering Employees in the Age of AI
22:00 Investing in Talent: Measuring Success
23:05 Reimagining Workplace Relationships
24:45 Creating Open Feedback Loops
26:23 Equity as a Profit Driver
29:09 Measuring Equity and Employee Engagement
30:47 Insights from Writing 'The Win-Win Workplace'
32:36 The Concept of Shared Value
34:04 Building Community in the Workplace
35:26 Who Should Read 'The Win-Win Workplace'?
36:54 The Future of Work: Avoiding Old Mistakes
37:54 Defining Success Beyond Career Achievements