Shane Noe: HR Tech Insights: Metrics That Matter

Shane Noe is based in San Francisco and is Vice President of People Operations at ClickUp. He began his career in finance by working at companies like Apple, Google, and Box. He made the mid-career transition to HR out of a desire to bring world-class data and analytics to a function that is underserved at many companies. He has leveraged his quantitative expertise to build Recruiting Ops and People Operations functions at fast-growing tech companies, including Box, Okta, and most recently, Clickup, where he leads People Ops, HRIS, Facilities, People Analytics, and Total Rewards. Along the way, in 2011, he co-founded SnowGlobe Music Festival in South Lake Tahoe, which was acquired by MTV in 2018.  Shane is passionate about using data to optimize operations and drive results and is eager to share what he’s learned with the broader HR community.

In this conversation at the HR Tech conference in Las Vegas, 2024, we discuss Shane's unique journey from co-founding a music festival to his current role in HR and data analytics. The conversation explores the importance of data in HR, the transition from finance to HR, and the key metrics organizations should focus on to improve their hiring processes and overall employee engagement. Shane emphasizes the need for a culture of data within HR and the importance of effectively communicating metrics to stakeholders.

Connect with Shane: https://www.linkedin.com/in/shane-noe-425a3712/
ClickUp: https://clickup.com/

We thank HireRoad for supporting these episodes of #thePOZcast at HR Tech 2024, Las Vegas! HireRoad is a leading global HR solutions provider spanning recruitment, onboarding, learning, and analytics software. Driven by PeopleInsight by HireRoad, our best-in-class people analytics solution, we unify disparate HR datasets to provide businesses with actionable insights within a record five days.  

Our mission is to help our customers maximize the impact of their HR technology through a deeper understanding and optimization of their most significant investment– their people. HireRoad empowers HR teams through data-driven insights, customized support from our team of experts, and a transparent, cost-effective approach to meet companies where they are at in their people data journey. 

For more, please visit hireroad.com/poz

Thanks for listening, and please follow us on Insta @NHPTalent and X @AdamJPosner. And for more, please visit www.thePOZcast.com.


Takeaways

- Shane Noe transitioned from finance to HR, leveraging his analytical skills.
- The Snowglobe Festival was a successful venture that sold out in its first year.
- Understanding people analytics is crucial for effective HR management.
- Data in HR should be more utilized compared to other business functions.
- Quality of hire can be assessed through hiring manager feedback.
- Time to fill should be redefined to apply to offer for clarity.
- Effective communication of metrics is essential for stakeholder buy-in.
- A culture of data is necessary for HR to thrive.
- Key metrics include turnover, headcount, and cost per hire.
- Training on metrics should focus on context and actionable insights.